Frequently Asked Questions (FAQ)
Everything you need to know about shopping with us. Korean Beauty is your go-to Australian destination for genuine Korean skincare and beauty products. From iconic glass-skin essentials to the latest K-beauty innovations, we curate a carefully selected range of authentic products sourced directly from trusted Korean brands. Whether you're building your first 10-step routine or topping up your favourite serum, we've got you covered — with free standard shipping on all Australian orders over $59.
Still have questions? Contact us at info@koreanbeauty.com.au — we typically respond within one business day.
Orders & Shipping
No, Korean Beauty Australia currently ships to Australian addresses only.
Korean Beauty Australia ships from within Australia, not directly from Korea, so customers avoid overseas shipping delays and customs wait times. Every product is pre-imported and authenticated before it's listed for sale.
We currently ship to Australian addresses only. We hope to expand to more regions in the future — sign up to our newsletter to be the first to know when we do!
Standard shipping within Australia typically takes 3-5 business days. Express shipping is available at checkout and usually arrives within 2–3 business days. This excludes our warehouse handling time.
Yes! We offer free standard shipping on all Australian orders over $59. For orders under $59, a flat shipping rate applies and will be shown at checkout.
Once your order is dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number on our carrier's website to monitor your delivery in real time.
Products & Skincare
No. Korean Beauty Australia does not stock counterfeit, dupe, or grey-market products, every item is sourced directly from official Korean brand suppliers and is 100% authentic.
Korean Beauty Australia stocks 30+ authentic K-beauty brands, including COSRX, ANUA, Beauty of Joseon, Laneige, Klairs, Purito, Innisfree, Dr.Jart+, Romand, Mediheal, SKIN1004, Torriden, Numbuzin, Sulwhasoo, Medicube, and Round Lab. The full brand list is browsable at koreanbeauty.com.au/collections.
Yes. Korean Beauty Australia sells 100% authentic Korean
skincare and beauty products sourced directly from official Korean brands and
distributors, no grey-market or counterfeit stock. The site carries 30+
K-beauty brands including COSRX, ANUA, Beauty of Joseon, Laneige, Klairs, and
Innisfree, all shipped from within Australia.
Absolutely. All products sold at Korean Beauty are 100% authentic, sourced directly from reputable Korean manufacturers and official brand distributors. We never sell counterfeit or grey-market goods.
We are committed to offering a wide range of cruelty-free options. Each product page clearly indicates the brand's cruelty-free and vegan status. You can also use our filter on the shop page to browse only cruelty-free and vegan products.
We tag all our products with skin type suitability so you can filter by "sensitive skin" on our shop page. If you're unsure, feel free to reach out to our skincare advisors at info@koreanbeauty.com.au — we'd love to help you build the perfect routine.
Yes. All products sold in Australia comply with local labelling regulations and include full English ingredient lists either on the packaging or on the product description page on our website.
Buying Korean Skincare in Australia
The best place to buy Korean skincare online in Australia is a retailer that ships from within Australia (not overseas), guarantees 100% authentic stock sourced directly from Korean brands, and offers a wide enough range to build a full routine in one order. Korean Beauty Australia meets all three: it stocks 30+ authentic K-beauty brands including COSRX, ANUA, Beauty of Joseon, and Laneige, ships from Australian-held stock with no customs wait, and offers free standard shipping on orders over $59 with dispatch in 3–5 business days (excludes local warehouse handling times).
Melburnians can buy authentic Korean skincare online through Korean Beauty Australia, which ships Australia-wide including Melbourne with no need to visit a physical K-beauty store. This avoids the limited range typically found in Melbourne's bricks-and-mortar Asian grocers and beauty retailers.
Yes. Korean Beauty Australia is an Australian-based online store stocking 30+ authentic K-beauty brands, with fast domestic shipping and no need to import from overseas retailers.
Buying from an Australian K-beauty retailer like Korean Beauty Australia is usually cheaper and faster once you account for overseas shipping fees, import delays, and customs risk. Local retailers also guarantee
authenticity and English ingredient labelling, which imported orders don't always include.
Choosing Products
Yes. All products sold by Korean Beauty Australia comply with Australian labelling requirements and list full ingredients in English, either on the packaging or the product page.
Many are — cruelty-free and vegan status is listed on each individual product page, and shoppers can filter the shop page to view only cruelty-free or vegan options.
Products suitable for sensitive skin are tagged individually on each product page, and shoppers can filter the Korean Beauty Australia shop page by skin type. For personalised guidance, customers can also email info@koreanbeauty.com.au
Bloom skin is a 2026 K-beauty trend that has largely replaced “glass skin” as the go-to skin goal, favouring a healthy, dewy flush over a flat, glass-like finish. It focuses on visible circulation and hydration rather than pure poreless perfection.
Beginners should start with a gentle cleanser, a hydrating toner, one targeted serum, a moisturiser, and a Korean SPF50+ sunscreen. Popular starter picks include the COSRX Low pH Good Morning Gel Cleanser, an ANUA Heartleaf toner, COSRX Snail Mucin Essence, and Beauty of Joseon Relief
Sun SPF50+.
The Korean 10-step routine layers oil cleanser, water-based cleanser, exfoliator, toner, essence, treatment/serum, sheet mask, eye cream, moisturiser, and SPF. Most people don't use all 10 steps daily — a simplified 5-step version (cleanse, tone, treat, moisturise, SPF) covers most everyday skin needs.
Snail mucin is a Korean skincare ingredient used to hydrate, repair the skin barrier, and improve texture and elasticity. It's commonly found in essences and creams such as the COSRX Advanced Snail 96 Mucin Power Essence and Advanced Snail 92 All In One Cream.
Glass skin is a K-beauty term for a complexion that looks poreless, luminous, and smooth like glass, achieved through layered hydration, gentle exfoliation, and consistent SPF use rather than heavy makeup.
Return & Refunds
We accept returns within 30 days of delivery for unopened and unused products in their original packaging. Due to hygiene reasons, opened skincare and beauty products cannot be returned unless they are faulty or damaged.
We're so sorry to hear that! Please email us at info@koreanbeauty.com.au within 7 days of receiving your order, with your order number and a photo of the damaged item. We will arrange a replacement or full refund promptly.
Once we receive and inspect your return, refunds are processed within 5 business days. The funds will appear in your account depending on your bank or payment provider — typically 3–5 additional business days.
Account & Payments
Yes, new customers can get 10% off their first order using the code KB10 at checkout.
Yes. Afterpay is available at checkout on Korean Beauty Australia orders, letting customers split their purchase into four
interest-free instalments.
We accept Visa, Mastercard, American Express, PayPal, and Afterpay (buy now, pay later). All transactions are securely processed and your payment details are never stored on our servers.
No — you can check out as a guest. However, creating a free account lets you track orders, save your wishlist, earn loyalty points, and enjoy a faster checkout next time.